Dear visitor, if you know the answer to this question, please post it. Thank you!

Collecting JR West tickets from Narita? 2024/6/25 13:19
Hello! I'm planning a trip to Japan at the end of November and would like to reserve shinkansen tickets in advance as we are bringing our luggage with us and don't want to stand for hours. We are landing at Narita Airport Terminal 1 and planning on visiting Kawaguchiko via the Fuji Excursion (from Shinjuku) before taking the bus to Mishima Station and then shinkansen form Mishima Station to Shin-Osaka.

Tickets for the Mishima to Shin-Osaka Shinkansen can be purchased and reserved on the JR West website, but Mishima station is not listed as one of the stations where JR West tickets can be collected. I know this is technically considered part of JR Central's shinkansen routes but I can't reserve these tickets from SmartEX because my visa card is not compatible, so JR West seems to be my only option.

I heard that shinkansen tickets booked using the JR West Online Train Reservation can be collected at Narita Airport but I'm not sure if this is true and if it is, where would I collect it as there only appears to be a JR East service centre?

We are flying out from Narita airport as well, so we are reserving our shinkansen tickets from Shin-Osaka to Tokyo from JR West as well, so would I be able to receive all my reserved shinkansen tickets at the airport? If not where can I receive them?

Thank you!
by Hana (guest)  

Re: Collecting JR West tickets from Narita? 2024/6/25 19:15
https://www.westjr.co.jp/global/en/howto/train-reservation/receive/#:~... ticket machine-,Receive the ticket you reserved,JR East Travel Service Centers.&text=* Depending on the Special Discounted,be received may be limited.

User guide

Receiving your ticket

Receive the ticket you reserved

Place of receipt of ticket

Regular ticket

JR East Travel Service Centers within the greater Tokyo area or certain reserved seat ticket-vending machines

by frog1954 rate this post as useful

Re: Collecting JR tickets booked through JR-West 2024/6/27 16:34
Tickets for the Mishima to Shin-Osaka Shinkansen can be purchased and reserved on the JR West website, but Mishima station is not listed as one of the stations where JR West tickets can be collected.
I know this is technically considered part of JR Central's shinkansen routes

You find Mishima Station listed.
https://railway.jr-central.co.jp/station-guide/_pdf/e5489info.pdf

The JR ticket counter beside North Gate
: Open from 5:35 to 22:15.
The JR ticket counter beside South Gate
: Open from 4:50 to 22:30.

JR-Central handles JR tickets booked through JR-West,
only when you use a JR-Central train service.
Your case meets this requirement.

So,
even if there is a long queue at the JR-East counter in NRT,
you can visit the JR-Central counter in Mishima and collect your tickets.

- JR-West Online Train Reservation >
User Guide > Receiving your ticket
https://www.westjr.co.jp/global/en/howto/train-reservation/receive/
: Look at the map,
and see the description in the orange / green balloon
for your reception in the JR-Central / JR-East area.
by omotenashi rate this post as useful

reply to this thread